Security &Anti-Scam
Protect yourself from loan scams and verify our official channels
NEVER Share These Details
Aeon-Credit Services will NEVER ask you to provide the following information via phone call, SMS, WhatsApp, email, or any messaging platform:
⚠️ If anyone claims to be from Aeon-Credit Services and asks for these details, it is a SCAM. Hang up immediately and report to authorities.
Verify Our Official Contact Details
Always verify you are communicating through our legitimate channels
Official Website
www.aeoncredit.com.my
Only apply through our official website with HTTPS security
Customer Service Hotline
1-300-88-2366
Our official customer service number (Monday-Friday, 9AM-6PM)
Official Email
customerservice@aeoncredit.com.my
Verify the exact email domain before responding
Branch Locations
Visit Our Branches
For face-to-face verification, visit our authorized branches
Common Loan Scam Warning Signs
Be alert to these red flags that indicate potential fraud
Upfront Fee Requests
high riskScammers demand payment for "processing fees," "insurance," or "deposit" before loan approval. Legitimate lenders deduct fees from the approved loan amount.
Guaranteed Approval Without Checks
high riskClaims of "100% approval" or "no credit check required" are red flags. Responsible lenders always conduct credit assessments as required by BNM.
Pressure Tactics & Urgency
medium riskScammers create false urgency with "limited-time offers" or "approval expires today." Legitimate lenders allow time for careful consideration.
Suspicious Contact Methods
high riskContact only through WhatsApp, Telegram, or personal phone numbers. No official website, physical address, or license number provided.
Requests for OTP/TAC/PIN
critical riskAny request to share OTP, TAC, banking PIN, or passwords is a definite scam. These codes are for your use only.
Clone Websites & Fake Apps
high riskWebsites or apps that mimic legitimate lenders with slightly different URLs or branding. Always verify the official domain.
Unlicensed Operations
high riskCannot provide valid money lending license number or registration with Ministry of Housing and Local Government.
Too-Good-To-Be-True Interest Rates
medium riskInterest rates significantly lower than market rates (below 1% monthly) are often bait for scams. Always compare with legitimate lenders.
What To Do If You Suspect A Scam
Stop All Communication Immediately
Do not respond to calls, messages, or emails. Do not make any payments. Block the contact.
Contact Your Bank
If you've shared banking details or made payments, immediately contact your bank to freeze accounts and reverse transactions if possible.
Report to Authorities
File a police report and notify relevant authorities to help prevent others from falling victim.
Verify With Us
Contact Aeon-Credit Services through our official channels to verify if any communication claiming to be from us is legitimate.
Report Scams to Authorities
Help protect others by reporting suspected loan scams to these official agencies
National Scam Response Centre (NSRC)
Contact: 997 (24/7 Hotline)
Visit WebsiteReport scams and fraudulent activities to the Royal Malaysian Police
Bank Negara Malaysia (BNM)
Contact: 1-300-88-5465
Visit WebsiteReport illegal money lending and unlicensed financial activities
Malaysian Communications and Multimedia Commission (MCMC)
Contact: 1-800-188-030
Visit WebsiteReport scam calls, SMS, and fraudulent online content
Commercial Crime Investigation Department (CCID)
Contact: 03-2115 9999
Visit WebsiteFile police reports for commercial crime and fraud cases
Stay Safe & Vigilant
When in doubt, always verify through our official channels. Your security is our priority. Remember: If it sounds too good to be true, it probably is a scam.