Contact Us

Official contact channels for loan enquiries, support and follow-up.

Use the published phone, email and WhatsApp channels for loan applications, customer support, complaints, privacy matters and corporate enquiries.

Customer service and contact center
Contact Guidance

How We Serve You

1

Loan and customer support routing

Loan enquiries, customer support, complaints and department contacts are separated into clear official routes.

2

Official channel verification

Phone, email, address and WhatsApp details are published together with anti-scam guidance so customers can verify where to call or send documents.

3

Office and regional coverage

Head office, registered office and regional coverage details are published for customers who need formal contact or service follow-up.

General Line
0179322653

Main corporate contact number for customer, service and general enquiries.

Investor Relations
info@aeon-credit.com

Dedicated channel for investor queries, disclosures and capital-market related communication.

Quick Access

Legal and information notices are available directly from the website footer and legal pages.

Customer service representative
Security Notice

Use official channels for IC photo requests and never share OTP or banking passwords

For general enquiries or application assistance, use the published phone, email and WhatsApp channels. If the application proceeds, IC photo and supporting documents should be submitted only through the official channels instructed by the company. TAC, OTP, PIN and online-banking passwords must never be shared.

Read Important Notice
Departments

Contact by Department

Department

Customer Service

For general enquiries, feedback and suggestions.

Department

Credit Management Group

For overdue account, collection or negotiation-related matters.

Department

CSR & Sponsorships

For collaboration or sponsorship request enquiries.

Department

Corporate Communications

For media, events, launches, interviews and press-related enquiries.

Department

Data Protection Officer

For data protection and privacy matters.

Department

Human Resource

For career-related enquiries.

Department

Investor Relations

For investor-related enquiries.

Corporate Addresses

Head Office

Bangsar South City, UOA Corporate Tower, Kuala Lumpur, Malaysia

Registered Office

Bangsar South City, UOA Corporate Tower, Kuala Lumpur, Malaysia

Regional Offices

HQ

Bangsar South City, UOA Corporate Tower, Kuala Lumpur, Malaysia

Central Region Office

Central Malaysia customer-service coverage

East Malaysia Region

East Malaysia customer-service coverage

Southern Region Office

Southern Malaysia customer-service coverage

Eastern Region Office

Eastern Malaysia customer-service coverage

Northern Region Office

Northern Malaysia customer-service coverage

Branch location exterior and interior
Our Locations

Visit Our Branches Nationwide

We have regional offices and branches across Malaysia to serve you better.

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