This notice explains how website information, loan applications, document requests and official communications should be understood and handled.
Please read these important points carefully before using our services
Information published on this website is provided for general information, product guidance and customer support. While reasonable care is taken in preparing content, customers should read the latest product information, notices and supporting documents before acting on any information shown on the website.
Submission of a website enquiry or application does not amount to loan approval, disbursement or a binding offer. All applications remain subject to internal review, affordability checks, supporting documents and the final approved facility terms.
Rates, fees, charges, tenure and repayment illustrations on the website should be read together with the product disclosure sheet, facility letter and any final approved documents. Where there is any difference, the final approved documents should prevail.
IC photo and supporting documents should be submitted only through official channels instructed by the company during review. Customers should not rely on unknown numbers, copied profiles or unofficial links when receiving any request for documents or payment.
Online-banking passwords, TAC, OTP, PIN, CVV and other card or account credentials must never be submitted through website forms, chat tools or email. Customers should verify the published phone, email and WhatsApp channels before responding to any request.
Customer-facing loan information, disclosure material and official communications should remain aligned with applicable Malaysian legal and regulatory requirements, including fair presentation, accurate disclosure and authorised use of official channels.
Customers should rely on the official contact channels published on this website when seeking clarification on loan products, application status, document submission, complaints or other service matters.
Learn more about our policies and regulations